Ergo Real Estate offer premium TopBrewer coffee experience in Birmingham office space

Great Charles Street

Coffee Experience

Something for everyone

Operational Ease

Great Charles Street

Leading property developers, Ergo Real Estate, worked with Office Principles to develop Great Charles Street, a unique office space in the heart of Birmingham. Located in the city’s central business district, the 67,000 sq ft space delivers a stylish and modern office space across two buildings, and includes new reception and common areas, breakout spaces and communal meeting rooms.

With their tenants at the heart of every decision, Ergo designed their Great Charles Street location to enhance their occupiers’ working lives, and the fit out focussed on providing a smart and sophisticated space with a range of high-end facilities. With the expectations of the workplace changing at a rapid pace, the future of the workplace places emphasis on the experience, creating an innovative and memorable destination where employees or tenants want to spend time. Ergo knew it was vital to be ahead of the curve, so made sure their space would offer everything their tenants want and more.

Coffee Experience

First-class coffee experience

From enabling collaboration and building relationships, to giving us a much-needed morning caffeine boost, the coffee machine plays a vital role in the modern workplace. And with employees expecting a premium coffee experience at work, it’s important to get it right. With Great Charles Street design placing tenants at its core, Ergo recognised the importance of providing a first-class coffee experience and worked with their designer, Office Principles, to incorporate two TopBrewer coffee machines into the project. TopBrewer’s unique design, with its under-counter brew unit and sleek swan neck tap, lends itself perfectly to the high-end, stylish environment Ergo wanted to create at Great Charles Street. 

Key facts

  • Managed workplace 
  • Workplace
  • UK 
  • 2 TopBrewers 
  • Coffee points, reception 
  • Coffee, water

The TopBrewer design is so sleek, they really smarten up the space, and our tenants have been really impressed both with the look and the coffee.

Leigh Burnett, Asset Manager, Ergo Real Estate

Ergo Topbrewer Close Up

Ergo tenants can enjoy barista-quality coffee on tap with TopBrewer

Something for everyone

With hundreds of tenants to cater for, the ability to offer a wide menu of drinks was an important factor in the decision to install TopBrewer. Users can choose between barista-quality coffees, hot water for tea drinkers, luxury hot chocolate and chilled still and sparkling water, and the intuitive TopBrewer app gives the ability to customise each drink to meet their exact taste. 

Leigh Burnett, Asset Manager, comments:

“We’re really pleased with the wide variety of drink options from the one swan neck tap, there really is something for everyone.”

“We’ve had amazing feedback from tenants. The quality of the coffee is fantastic and the fact that it uses fresh milk and fresh coffee beans is even better!”

Operational Ease

Touchless control

As well as the range of drink options, TopBrewer’s app-control technology was an important factor for Ergo. Not only does it give tenants the freedom and flexibility to make their coffee their own, it also helps keep them safe, eliminating the need to touch shared surfaces and buttons and meaning they no longer have to venture off-site to get a great cup of coffee.

Designed to make your life easier

From an operational perspective, TopBrewer was designed to make life easier. By streamlining your drinks solutions with TopBrewer, it not only saves space and helps eliminate clutter, but also means maintenance and cleaning is super quick and simple.

Key features 

  • Barista-quality, personalised coffee 
  • Hot water for tea 
  • Chilled still and sparkling water 
  • Touchless operation including voice control 
  • Automatic cleaning throughout the day 
  • CoffeeCloud management system 

The fact that tenants can use their own phones to order is great for complying with Covid rules, and everyone is loving that they can customise their drink using the app.

The cleaning process is straightforward and really easy to do. It only takes 5 minutes, so we know our tenants won’t be waiting around for a coffee.

Leigh Burnett, Asset Manager, Ergo Real Estate



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