TopBrewer Enhances Tenant Experience at Interchange Place, Birmingham

Interchange Place, a high-end office space in Birmingham managed by JLL, recently underwent a refurbishment to elevate the reception area into a welcoming, functional hub for tenants and visitors. Central to this transformation was the installation of the TopBrewer coffee solution.

Interchange Place Birmingham refurbished reception with TopBrewer coffee solution

High-end office

Premium coffee

Reception Areas

High-end office space

As part of the refurbishment project, management company, JLL wanted to reimagine the reception area, turning it into a modern, inviting space where tenants could work, relax, and socialise. A premium coffee experience was essential to this vision. The goal was to provide a standout amenity that aligned with the building’s high standards and would appeal to prospective tenants during viewings. TopBrewer was chosen for its sleek design, premium barista-quality coffee, and ability to create a premium and memorable experience.

Key facts

  • Workplace
  • Reception area
  • Birmingham, UK
  • 1 TopBrewer Pro
  • Over 250 users
  • Installed 2024

Premium barista coffee on tap

TopBrewer seamlessly blends into the space’s contemporary aesthetic

Interchange Place Birmingham breakout space by JLL with TopBrewer coffee solution

The TopBrewer has been a fantastic addition to the refurbished reception area at Interchange Place. It’s not only a stunning feature that aligns with our modern design, but it also provides a high-quality coffee experience that our tenants and visitors truly appreciate.

Nasima Aktar, Senior Surveyor - Property & Asset Management, JLL

Premium coffee solution

JLL collaborated with contractors, designers, and Scanomat to integrate a TopBrewer system into the redesigned reception area. Positioned within a stylish island feature, the TopBrewer seamlessly blended into the space’s contemporary aesthetic. The installation process was smooth and efficient, with Scanomat meeting all specifications and delivering the system promptly despite tight timelines.

Interchange Place hosts over 250 occupants daily, all of whom have access to the TopBrewer coffee solution. The high level of usage reflects its popularity and importance as an amenity within the building.

Key features 

  • Barista-quality, personalised coffee 
  • Steaming hot water for tea 
  • Hot chocolate
  • Dual milk option 
  • Automatic cleaning throughout the day 
  • CoffeeCloud management system 
Interchange Place Birmingham office refurb by JLL with TopBrewer coffee solution

Interchange Place is a leading choice for businesses seeking high-quality office space in Birmingham.

Refurbished reception area

Interchange Place Birmingham office reception by JLL with TopBrewer coffee solution

Reception areas matter

The installation of the TopBrewer at Interchange Place has not only enhanced the tenant experience but also added a competitive edge to the building’s offerings. By creating a modern, inviting space with premium coffee at its heart, JLL and Scottish Widows have successfully positioned Interchange Place as a leading choice for businesses seeking high-quality office spaces in Birmingham.

  • Enhanced Tenant Satisfaction: The TopBrewer has become a focal point of the reception area, providing tenants and visitors with an exceptional coffee experience. Feedback from building occupants has been overwhelmingly positive.
  • Increased Appeal for Prospective Tenants: Photos of the redesigned reception area, featuring the TopBrewer, have been used in marketing materials for office spaces. This has helped showcase the building as a modern and desirable workspace.
  • Convenience and Quality: The TopBrewer’s customisable features, including options for dual milk and a wide variety of coffee drinks, have catered to diverse preferences among tenants.

 

The entire process of working with Scanomat —from installation to daily use—has been seamless and efficient. TopBrewer has become a key part of making Interchange Place a more inviting and desirable workspace.

Nasima Aktar, Senior Surveyor - Property & Asset Management, JLL

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